We warrant the Product against defects in materials and workmanship under ordinary use for one year (If you apply for an extended warranty you can get an extra one year, all the limited warranty below represent the first your warranty) from the date of your original retail purchase from us, except that if the Product is a consumable product (for example, an ink cartridge), this limited warranty is null and void as soon as the consumable part of the Product (for example, the ink) has been consumed. During the first warranty period, if a defect arises in the Product and you follow the instructions that we will provide to you for returning the Product, we will, at our option, take one of the following actions: (i) replace the Product with either a new or a refurbished Product that is the same as or similar to the Product you purchased; (ii) repair the Product using either new or refurbished parts; or (iii) refund to you the purchase price of the Product. During the extended warranty, you can purchase the product accessories but with no shipping fees.
There is no assurance, representation or warranty that any replacement Product will be identical to or will offer the same functionalities as the Product returned to us. Technological advances and Product availability may result in your receiving a replacement Product with a lower selling price than the original Product you purchased. In all cases, Product comparability will be determined by us at our sole discretion.
This limited warranty applies only to hardware components of the Product that are not subject to accident, misuse, neglect, fire or damage from other external causes, alteration, repair, or commercial use. This limited warranty is not transferable to any subsequent purchaser or recipient of the Product.
This limited warranty applies to any replacement Product or part, or to any repair, for the remainder of the original warranty period or for 90 days from its shipment to you, whichever period is longer. All parts and Products that you return to us and for which we give you a refund or replacement will become our property upon our receipt.
How to Obtain Service. For instructions on how to obtain service under this limited warranty, please turn to contact us to find ways.
Customer service will ask you questions to determine your eligibility under this limited warranty. If you are eligible, a replacement order, repair order or refund will be issued, and you'll be given instructions for returning the defective Product. Failure to ship the damaged part or Product back to us may result in your being charged for the replacement part or Product at full retail price. If we choose to send you a replacement or to repair your product, we will pay the cost of shipping the replacement or repaired Product to you.